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General Inquiries  Thank you for choosing Us. Your Reliable Logistics Partner | +603-3168 3998 for further inquiries!
 Knowledge COMPANY PROFILE

Today, we offer a complete range of Integrated intermodal service – combining ocean or air, rail and truck transportation in order to move your cargo as quickly and safely as possible to its final destination. By constant reviewing the progress with our clientele, we have made the following service attributes the corner-stone of our business success :

  • Safe and timely arrival of your cargo with our comprehensive fixed day, weekly departure & arrival schedule.
  • Timely and accurate documentation.
  • Timely avalability of clean, cargo worthy equipment.
  • Knowledgeable and responsive customer service representatives.
  • On-time cargo delivery and expedient door moves.

Customer Satisfaction Assurance Programme – Taking a systematic look at our shipper’s particular service requests and problems. TLSB uses customer satisfaction and suggestion feedback and our supplier data to drive the Customer Satisfaction Assurance Programme. Some of the areas oversee to ensure customer satisfaction include :

  • 99% of accuracy presentation on our air & ocean bills of lading.
  • 99% of all rate requests are answered within 24 hours.
  • 99% of all phone calls answered by our customer services within 10 seconds.
  • 99% of all documents are released within 24 hours of receipt or vessel sailing or flight departure.
 IP Logistics WHY CHOOSE US?
  • Non – stop quality service from professional executives
  • Competitive pricing
  • Cost-effective mix of ocean/road transport
  • Assured cargo safety measures
  • Import/Export door-to-door transportation
  • Cargo monitoring till delivery
  • Export advice on choosing the mode of transport & Handling

The ability to deliver brings forth a whole set of different meanings. Above and beyond the promise of transit, lies the core meaning of reliability. And that’s what I.P. LOGISTICS MALAYSIA stands for.


 IP Logistics WHY US?

IP Logistic Group offers a complete range of transportation logistics services providing customers with distinctive value that goes beyond the simple movement of goods.

Customized Solutions

IP provides access to all transportation modes and a wide range of other services to ensure specific needs are met.

Business Growth

Our Management team will continue to explore and study various business opportunity and to provide assistance in identifying how to most effectively compete in new and existing markets.

Peace of Mind

IP assigns a dedicated customer service representative to each customer so that they benefit from having a true logistic expert available to keep them updated on the latest shipment status, with just a phone call away. We believe in personal touch.

Ease of Use

Our one call, one source, allows you, OUR CUSTOMER, to remain focused on what's most important, your core business and more YOUR CUSTOMER.

The best part is that you can take full advantage of this distinct and unique service at competitive price levels with a total peace of mind and allows you to focus on your core business.



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